Contact Us
Customer Support & Assistance
At Fashiri, customer support is a core part of our shopping experience. We recognize that online shopping works best when customers feel informed and confident, which is why our support channels are available whenever assistance is needed.
Whether you are looking for product details, order updates, clarification on store policies, or support after receiving your purchase, our team is dedicated to delivering reliable, timely, and professional assistance at every stage of your experience with us.
Contact & Customer Support
At Fashiri, we believe in keeping customer communication clear, simple, and dependable. Our support team is available via phone and email to assist with product questions, order updates, policy-related inquiries, or any concerns before or after your purchase. Our goal is to provide timely, professional assistance to ensure a smooth shopping experience from start to finish.
Phone Support
📞 +1 (737) 355-0668
Customers may contact our support team during regular business hours for prompt and reliable assistance. A representative will be available to help with questions related to products, orders, or general account inquiries.
Email Support
📧 support@fashiri.shop
For detailed inquiries or matters that require photos, receipts, or supporting documents, email is the most effective way to reach us. Our team carefully reviews each message and responds with accurate, helpful information to ensure you receive the support you need.
Customer Support Availability
The Fashiri customer support team is available during the following business hours to assist with inquiries and requests:
Monday – Friday: 9:00 AM – 5:00 PM (GMT-05:00)
Closed: Weekends and U.S. public holidays
Messages or inquiries received outside of these support hours will be reviewed and responded to on the next business day. This schedule helps us ensure timely, accurate, and consistent support for all customers.
Our Commitment to Service Quality
At Fashiri, we follow a professional, customer-first approach in every interaction. When you reach out to us, you can expect respectful, informative, and policy-aligned communication. Our support team is committed to offering clear explanations, practical guidance, and fair solutions delivered with honesty and integrity.
We strive to respond to all inquiries in a timely manner so customers feel supported throughout their shopping journey. We also value every question, suggestion, and concern shared with us, as customer feedback plays an important role in improving our processes and service standards. By actively listening and continuously refining our approach, Fashiri remains dedicated to providing a reliable, transparent, and genuinely customer-focused experience.
Our Response Time Commitment
At Fashiri, we strive to respond to all customer inquiries within 24–48 business hours. If a request requires additional review, verification, or coordination, our team will share a status update along with an estimated response timeframe so customers know what to expect.
Clear communication and timely follow-ups are a core part of how we support and assist our customers.
Common Support Inquiries
Customers reach out to Fashiri for a variety of reasons, including pre-purchase questions, order status updates, tracking assistance, return or refund guidance, clarification on shipping timelines or fees, and general feedback about our products or website.
Every inquiry is carefully reviewed and handled with professionalism, respect, and attention to detail to ensure a smooth, reassuring, and helpful support experience.
Business Information
Business Name: Fashiri
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (737) 355-0668
Business Email: support@fashiri.shop
Business Address:
5900 Balcones Drive, Suite 100,
Austin, Texas, United States